Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
<ul><li>Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.</li><li>Listen to and resolve customer complaints regarding services, products, or personnel.</li><li>Provide staff with assistance in performing difficult or complicated duties.</li><li>Monitor sales staff performance to ensure that goals are met.</li><li>Formulate pricing policies on merchandise according to profitability requirements.</li><li>Hire, train, and evaluate personnel.</li><li>Attend company meetings to exchange product information and coordinate work activities with other departments.</li><li>Analyze details of sales territories to assess their growth potential and to set quotas.</li><li>Prepare sales and inventory reports for management and budget departments.</li><li>Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.</li><li>Plan and prepare work schedules, and assign employees to specific duties.</li><li>Visit retailers and sales representatives to promote products and gather information.</li></ul>