Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
<ul><li>Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.</li><li>Provide guests with menus.</li><li>Answer telephone calls and respond to inquiries or transfer calls.</li><li>Greet guests and seat them at tables or in waiting areas.</li><li>Operate cash registers to accept payments for food and beverages.</li><li>Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.</li><li>Take and prepare to-go orders.</li><li>Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.</li><li>Receive and record patrons' dining reservations.</li><li>Inspect dining and serving areas to ensure cleanliness and proper setup.</li><li>Inform patrons of establishment specialties and features.</li><li>Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.</li><li>Assist other restaurant workers by serving food and beverages, or by bussing tables.</li></ul>