Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
<ul><li>Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.</li><li>Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.</li><li>Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.</li><li>Relay or route written or verbal messages.</li><li>Place telephone calls or arrange conference calls as instructed.</li><li>Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.</li><li>Process incoming or outgoing mail, packages, or deliveries.</li><li>Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.</li></ul>