Secretaries and Administrative Assistants

<ul><li>Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.</li><li>Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.</li><li>Use computers for various applications, such as database management or word processing.</li><li>Create, maintain, and enter information into databases.</li><li>Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.</li><li>Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.</li><li>Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.</li><li>Schedule and confirm appointments for clients, customers, or supervisors.</li><li>Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.</li><li>Maintain scheduling and event calendars.</li><li>Complete forms in accordance with company procedures.</li><li>Locate and attach appropriate files to incoming correspondence requiring replies.</li><li>Open, read, route, and distribute incoming mail or other materials and answer routine letters.</li><li>Make copies of correspondence or other printed material.</li><li>Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.</li><li>Conduct searches to find needed information, using such sources as the Internet.</li><li>Learn to operate new office technologies as they are developed and implemented.</li><li>Train and assist staff with computer usage.</li><li>Order and dispense supplies.</li><li>Prepare conference or event materials, such as flyers or invitations.</li></ul>