Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
<ul><li>Monitor employees' work schedules and attendance for payroll purposes.</li><li>Organize and supervise activities, such as the processing of incoming and outgoing mail.</li><li>Resolve customer complaints.</li><li>Prepare employee work schedules.</li><li>Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.</li><li>Hire and train employees, and evaluate their performance.</li><li>Prepare and submit detailed and summary reports of post office activities to designated supervisors.</li><li>Negotiate labor disputes.</li></ul>