Online Merchants

<ul><li>Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.</li><li>Create, manage, or automate orders or invoices, using order management or invoicing software.</li><li>Receive and process payments from customers, using electronic transaction services.</li><li>Deliver e-mail confirmation of completed transactions and shipment.</li><li>Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.</li><li>Purchase new or used items from online or physical sources for resale via retail or auction Web site.</li><li>Determine and set product prices.</li><li>Calculate purchase subtotals, taxes, and shipping costs for submission to customers.</li><li>Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.</li><li>Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.</li><li>Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.</li><li>Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.</li><li>Cancel orders based on customer requests or inventory or delivery problems.</li><li>Order or purchase merchandise to maintain optimal inventory levels.</li><li>Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.</li><li>Determine location for product listings to maximize exposure to online traffic.</li><li>Create or maintain database of customer accounts.</li><li>Collaborate with search engine shopping specialists to place marketing content in desired online locations.</li><li>Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.</li><li>Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.</li><li>Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.</li><li>Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.</li><li>Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.</li><li>Disclose merchant information and terms and policies of transactions in online or offline materials.</li></ul>