Lodging Managers

<ul><li>Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.</li><li>Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.</li><li>Greet and register guests.</li><li>Confer and cooperate with other managers to ensure coordination of hotel activities.</li><li>Monitor the revenue activity of the hotel or facility.</li><li>Manage and maintain temporary or permanent lodging facilities.</li><li>Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.</li><li>Train staff members.</li><li>Coordinate front-office activities of hotels or motels, and resolve problems.</li><li>Inspect guest rooms, public areas, and grounds for cleanliness and appearance.</li><li>Assign duties to workers, and schedule shifts.</li><li>Interview and hire applicants.</li><li>Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.</li><li>Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.</li><li>Collect payments and record data pertaining to funds and expenditures.</li><li>Develop and implement policies and procedures for the operation of a department or establishment.</li><li>Prepare required paperwork pertaining to departmental functions.</li><li>Show, rent, or assign accommodations.</li><li>Perform marketing and public relations activities.</li><li>Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.</li><li>Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.</li><li>Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.</li></ul>