Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
<ul><li>Manage and maintain executives' schedules.</li><li>Make travel arrangements for executives.</li><li>Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.</li><li>Answer phone calls and direct calls to appropriate parties or take messages.</li><li>Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.</li><li>Prepare responses to correspondence containing routine inquiries.</li><li>Open, sort, and distribute incoming correspondence, including faxes and email.</li><li>Greet visitors and determine whether they should be given access to specific individuals.</li><li>Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.</li><li>Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.</li><li>Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.</li><li>File and retrieve corporate documents, records, and reports.</li><li>Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.</li><li>Provide clerical support to other departments.</li><li>Attend meetings to record minutes.</li></ul>