Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
<ul><li>Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.</li><li>Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.</li><li>Prepare settlement agreements for disputants to sign.</li><li>Set up appointments for parties to meet for mediation.</li><li>Interview claimants, agents, or witnesses to obtain information about disputed issues.</li><li>Apply relevant laws, regulations, policies, or precedents to reach conclusions.</li><li>Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.</li><li>Evaluate information from documents such as claim applications, birth or death certificates, or physician or employer records.</li></ul>